Module 1: Basics
| Site: | iLearn - Lernmanagementsystem der Hochschule Deggendorf |
| Course: | vhb Demo: Introduction to Hospitality Management |
| Book: | Module 1: Basics |
| Printed by: | Gast |
| Date: | Sunday, 1 September 2024, 10:20 AM |
1.1. Definition of terms, historical background and role in the tourism sector
1.4. Definition and services of the hotel operation
+ 1.5. Overview of structures and organisation
Module 1 summary
- For thousands of years, there has been lodging and food for people on the move, initially travelling for religious purposes and later for trade with distant peoples.
- There are many ways that types of hotel can be differentiated, e.g. by size, target group, operator model, scope of service or location.
- For several years now, there have been indications that changes in the hotel industry are both imminent and necessary. The coronavirus crisis from 2020 acted as a catalyst. Only those who have a clear direction and can satisfy the needs of their main target group have a chance in the long term.
- A hotel business offers a wide range of services, mainly accommodation, meals and "other" services such as conferences, wellness, garages, etc.
- Personnel is usually organised in a line-staff structure.
