Topic outline

  • Titel

  • Module 1: Basics

    learning goals

    Module 1 introduces you to the hospitality industry, with a focus on the hotel industry.
    By the end of the module you will know...:


    • the historical development of the hospitality industry
    • its role in the tourism sector
    • the different forms of hotels
    • the basic services, service standards and organisational forms of a hotel business

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